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Priority Service Agreement

Vicom's tailored Priority Service Agreements are designed to address the needs of your business and maximise the productivity of your staff and equipment.

Throughout the lifetime of test equipment ownership, you would normally have to go through countless cycles of chasing quotes, obtaining budgets, internal approvals, raising of purchase orders and the paying of invoices. All of these steps contribute to delays and increased costs. A Priority Service Agreement (PSA) enables you to cover many of your requirements in one go, hence reducing your overall workload and costs. A PSA can be structered to cover everything from repair, calibration, training and support.

Listed below are some of the standard packages Vicom offer.

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		Radio Test Set PSA Protect your investment, and fix your costs, with a Priority Service Agreement.
		Available for the VIAVI CX300, 8800, 3920 and 3550 Radio Test Sets.
		Extend the manufacturers hardware/labour warranty from 24 months to 60 months.
		Include five annual, ISO17025 compliant, calibrations as per the manufacturers process's and procedures.
		Reduce turnaround times by placing your unit to next in line when received at Vicom.
		Eliminate delays associated with purchase orders and approvals.
		Provide a simple service initiation with a click or a phone call.
		Ensure that the unit will always have the latest version of firmware.

		Download The Flyer

		Tektronix Calibration Plan PSA Protect your investment, and fix your costs, with a Priority Service Agreement.
		Available at time of purchase of Tektronix Products.
		Include initial calibration report,and appropriate number of calibrations thereafter.
		Reduce turnaround times by placing your unit to next in line when received at Vicom.
		Eliminate delays associated with purchase orders and approvals.
		Provide a simple service initiation with a click or a phone call.
		Ensure that the unit will always have the latest version of firmware.

		Download The Flyer

		Tektronix Tek Care Repair PSA Tektronix Tek Care Repair Plan, Your Uptime and Value Protection is Our Priority ! Protect your investment at an economical cost.
		Available at time of purchase of Tektronix Products.
		Extends the manufacturers hardware/labour warranty.
		Includes calibration (if necessary) and adjustments to published accuracy specifications.
		Reduce turnaround times by placing your unit to next in line when received at Vicom.
		Eliminate delays associated with purchase orders and approvals.
		Provide a simple service initiation with a click or a phone call.

		Download The Flyer

		Tektronix Total Product Protection PSA Total Product Protection, if We Can't Fix It, We'll Replace It ! Only available when purchasing new equipment.
		Available at time of purchase of Tektronix Products.
		Extends the manufacturers hardware/labour warranty.
		Includes calibration (if necessary) and adjustments to published accuracy specifications.
		Reduce turnaround times by placing your unit to next in line when received at Vicom.
		Eliminate delays associated with purchase orders and approvals.
		Provide a simple service initiation with a click or a phone call.

		Download The Flyer

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Priority Service Agreement

Vicom's tailored Priority Service Agreements are designed to address the needs of your business and maximise the productivity of your staff and equipment.

Radio Test Set PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.

Available for the VIAVI CX300, 8800, 3920 and 3550 Radio Test Sets.

Tektronix Calibration Plan PSA

Protect your investment, and fix your costs, with a Priority Service Agreement.

Available at time of purchase of Tektronix Products.

Tektronix Tek Care Repair PSA

Tektronix Tek Care Repair Plan, Your Uptime and Value Protection is Our Priority ! Protect your investment at an economical cost.

Available at time of purchase of Tektronix Products.

Tektronix Total Product Protection PSA

Total Product Protection, if We Can't Fix It, We'll Replace It ! Only available when purchasing new equipment.

Available at time of purchase of Tektronix Products.

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